Terms

Availability

Rooms are available for booking and instant confirmation. However, there are times during the year, such as a special city event, etc., when space is limited and rooms may be "on-request". Therefore, it is recommended that reservations be made as far in advance of arrival as possible.

Cancellations and charges

Should it become necessary to change or cancel a confirmed reservation, it is imperative that it be done at the earliest possible moment. Cancellations must be received prior to the local time and date stated, this should be verified at the time the reservation is placed.. If a reservation has been "guaranteed", the person making the reservation is responsible for the proper cancellation notice and/or for the fee charged by La Claraboya in the event of a late cancellation or no-show.

Facilities for guests with disabilities

La Claraboya does not have special facilities and services for disabled persons, as specified by the American National Standards Institute. There are many steps leading into the property and there is no lift. However the living accommodation is mostly on one level.

Special Services

We aim to offer the highest standards of personal service. We will do our utmost to satisfy all reasonable requests. Should you require any special services, they should be requested at the same time the reservation is placed.